We're not compatible with that software
I have to write this somewhere. I guess this counts as random.
I have an Airlink101 wireless router (AR420W). Works great for normal every day activity. Stable, etc.
But if you use VPN, you better watch out. Well, most VPNs are apparently compatible, but just not the one my company uses. If you use Nortel's VPN software, DON'T buy ANY airlink product. It just doesn't work. I called up Customer Support, explaining my situation, that no matter what I tried, I couldn't get VPN to work. Fortunately, the lady cut me off from spewing out all the gory details. She asked one simple question. Are you using Nortel software for VPN? "yeah, why?". "We are not compatible with Nortel VPN software. All other VPN software is fine."
Damn. What do you say then? GIVE ME BACK MY MONEY! I dunno.
I have an Airlink101 wireless router (AR420W). Works great for normal every day activity. Stable, etc.
But if you use VPN, you better watch out. Well, most VPNs are apparently compatible, but just not the one my company uses. If you use Nortel's VPN software, DON'T buy ANY airlink product. It just doesn't work. I called up Customer Support, explaining my situation, that no matter what I tried, I couldn't get VPN to work. Fortunately, the lady cut me off from spewing out all the gory details. She asked one simple question. Are you using Nortel software for VPN? "yeah, why?". "We are not compatible with Nortel VPN software. All other VPN software is fine."
Damn. What do you say then? GIVE ME BACK MY MONEY! I dunno.
posted by JD at 2:26 PM
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